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Getting started
- How to take your photo for the best resultGood light, clear face, a clean background. The better your photo, the better we relight it to studio standard — your actual face, untouched.Read →
- Picking the right look for your industryCorporate, Executive, LinkedIn, Creative, Casual, Medical, Legal. How to choose based on where your headshot will live.
- What happens after you uploadHow we relight and retouch your real photo to studio standard, why it takes minutes, and what lands in your inbox.
- Trying one free firstUse /try to get one free watermarked headshot before you pay $25. No credit card required.Read →
Pricing, plans, refunds
- How per-headshot pricing worksOne real headshot per person — $25 each for 1–100, $19 each for 101–250. 251+? Talk to sales. No packs, no credits.Read →
- How the 14-day refund worksEmail us within 14 days for a full refund. We also offer one free re-do before refunding if you want to try again.Read →
- Teams pricing and volume discounts$25 per headshot, $19 at volume. Save as you scale. Single invoice, central admin.Read →
- Updating payment method or cancelingAccount settings at /signup. No subscription — every headshot is a one-time payment.
Photo quality & process
- What to wear for an executive headshotMid-weight worsted wool, navy or charcoal, shirt color, tie or no tie. A full wardrobe checklist.Read →
- The 2026 LinkedIn headshot guideCrop, lighting, wardrobe, expression. What works specifically for LinkedIn's circular profile crop.Read →
- Doctor headshots that build trustSpecialty-by-specialty wardrobe + lighting + framing for physicians.Read →
- Realtor headshot mistakes to avoidThe 7 most common mistakes and how to fix each.Read →
- Lawyer headshots by firm typeBigLaw, mid-size, boutique, plaintiffs — the right register for each.Read →
Privacy & data
- How your photos are usedOnly to finish your own headshot. Never sold. Never shared. Deleted on request.Read →
- Deleting your dataAccount settings → Delete. Removed from active systems within 7 days, backups within 30.
- GDPR & CCPA data requestsEmail us to access, correct, export, or delete your data. We respond within 48 hours.Read →
- Security: encryption, payments, hostingAES-256 at rest, TLS 1.3 in transit, Stripe for payments, SOC 2 in progress.Read →
Teams & enterprise
- Rolling out to your whole companyHow most 50-person rollouts complete in under a week. Invite flow, brand lock, bulk export.Read →
- Locking a consistent brand stylePick backdrop, lighting, wardrobe once — every employee gets the same look.Read →
- SSO & SCIM provisioningOkta and Google Workspace SSO available on annual contracts of 100+ seats.
- Case studies: real team rollouts47-attorney law firm, 32-agent brokerage, 280-physician hospital system.Read →
Troubleshooting
- My headshot doesn't look rightUsually your input photo. We offer a free re-do with a better photo before refunding.
- Upload failed or stuckFile-size limits, supported formats (JPG / PNG / HEIC up to 12 MB each), and a quick fix list.
- Can't find my email when the headshot is readyCheck spam. Mark contact@thestudiopod.com as trusted. We'll resend on request.
- Browser & device supportChrome, Safari, Firefox, Edge on desktop and mobile. Sign-in works everywhere.
Need to talk to a real human?
We're a small team in Houston. Email goes straight to us, not a ticketing queue. We typically reply within 24 hours weekdays — same-day on refund requests.